Studio REMMI FAQs
Questions,
answered.
Everything you need to know before your appointment—from choosing the right service to pricing, salon policies and your first visit.
01
Choosing & booking
The quickest route from “I’m not sure” to the right appointment.
I’m a new client. Where should I start?
Start with our new-client guide. Choose the result closest to what you want—blonde, dimension, extensions or a refresh—and we’ll guide you to the right service.
If you are still unsure, text photos of your current hair and your inspiration to 0405 901 253 before booking.
How do I book an appointment?
Book online through Timely. A deposit is required to secure your appointment, and you will receive a confirmation email once it is confirmed.
Do I need a consultation?
We recommend sending current-hair and inspiration photos before a first colour appointment. It helps us confirm the right package and stylist for your goal. Bigger transformations, colour corrections and extensions may need a consultation before the main appointment.
How do I choose a stylist?
Our stylists are priced by level—Master, Senior, Emerging and Junior—based on experience and expertise. You can read about the team on our Team page, or choose “No preference” when booking and we’ll match you with someone suited to your service.
Do you accept walk-ins?
Studio REMMI is appointment-only. If your preferred time is unavailable, join the waiting list and we’ll contact you if an appointment opens up.
02
Services & pricing
What we offer, what is included and how our pricing works.
What services do you offer?
We specialise in blonde and dimensional colour, professional hair extensions, bob-length and longer haircuts, blow-dries, treatments and styling. Explore the full service menu or use the new-client guide to start with your goal.
What is included in a colour package?
Colour packages include your selected foil or colour service, toner, basin ritual and a dry-off. For a fully styled finish, add the +Blowdry package. Haircuts and treatments can also be added during checkout.
Where can I see prices?
Prices are shown on our Blondes, Brunettes and service menu pages, and inside Timely when you book. Pricing varies by stylist level. Extra time or product needed beyond the standard package may incur an additional charge, which we will discuss with you.
What do the stylist levels mean?
Master, Senior, Emerging and Junior reflect each stylist’s experience and expertise. Pricing varies by level, so you can choose the person and price point that feel right for you.
How long will my appointment take?
Most colour appointments take around two to five hours, depending on the service, your hair and your goal. The estimated time is shown with each service when you book. Transformations and corrective work may take longer.
Do you offer hair extensions?
Yes. We offer professional extensions designed to add length or fullness and blend naturally with your hair. We recommend a consultation so we can confirm the method, colour, amount and maintenance plan.
03
Your appointment
Where to find us, how to pay and what happens if you are running late.
Where is Studio REMMI?
We are at Shop 4/113 Royal Street, East Perth, with the salon entrance on Leahy Walk. Studio REMMI is open Tuesday to Saturday by appointment.
Which payment methods do you accept?
We accept cash, card and Afterpay.
What if I am running late?
Please contact us as soon as possible. If you are more than 15 minutes late, we may need to shorten or reschedule your appointment so we do not delay the clients booked after you.
Can I buy a gift voucher?
Yes. You can purchase a Studio REMMI gift voucher online.
Can I buy the products you use?
Yes. Shop our salon-approved haircare in the studio or visit our online shop.
04
Salon policies
Clear expectations protect your appointment time and our team’s time.
What is your cancellation policy?
We require at least 24 hours’ notice to cancel or reschedule. Changes made within 24 hours of your appointment may be charged at the full service cost and your deposit will be forfeited. Any outstanding cancellation fee must be paid before another appointment can be booked.
Are deposits refundable?
Your deposit secures the time reserved for your appointment. If you cancel or reschedule within 24 hours, the deposit is forfeited in line with our cancellation policy.
What if I am unhappy with my service?
We do not offer refunds for completed services. If something does not feel right, contact us within two weeks of your appointment so we can assess the result and, where appropriate, arrange an adjustment.
Do you host group appointments or events?
We can accommodate some group bookings with advance notice. Please contact the studio with your preferred date, group size and services.
Can I rent a chair or workspace at Studio REMMI?
We occasionally have space available for aligned independent professionals. Email info@studioremmi.com to introduce yourself and ask about current availability.
Still unsure?
Let us help you choose.
Send us a photo of your current hair, a few inspiration images and a quick note about your goal. We’ll point you in the right direction.

